Process Build
The misfit
One workflow stitched across three to five tools. One team bending its process to a near-fit SaaS. The duct tape works, but somebody maintains it daily.
What you end with
One owned tool that replaces the stitch. The workflow runs the way the team actually works: no glue, no swivel-chair, no per-seat fees.
Examples
- Campaign operations tool replacing a five-tool marketing stitch
- Sales pipeline shaped to how the team actually sells, not a CRM's object model
- The operational spreadsheet layer, replaced by software that owns its data